{"verdict":{"schema":"upbutler.upstream-status/v1","service":"gocardless","name":"GoCardless","verdict":"proceed","status":"degraded","reason":"Intermittent ARUDD-8 failures for Nationwide Bank","retryAfterSec":null,"caveat":"degraded","incident":{"title":"Intermittent ARUDD-8 failures for Nationwide Bank","url":"https://www.gocardless-status.com/incidents/01M3A6YXV9JZ0JBE8C6ESH1VGN","startedAt":"2026-09-24T17:21:10.000Z","impact":"minor"},"components":[{"name":"Submissions","status":"degraded"}],"probe":null,"source":{"type":"statuspage","url":"https://www.gocardless-status.com"},"page":"https://upbutler.com/status/gocardless","checkedAt":"2026-10-10T08:08:39.311Z","updatedAt":"2026-10-10T06:10:07.014Z"},"service":{"slug":"gocardless","name":"GoCardless","category":"payments","categoryLabel":"Payments and commerce","blurb":"Bank debit and open banking payments.","homepage":"https://gocardless.com","statusUrl":"https://www.gocardless-status.com","note":null,"pollSec":180,"sourceType":"statuspage","probe":null,"scoped":false,"hasSignal":true},"component":null,"components":[{"name":"Live","group":null,"status":"operational"},{"name":"Sandbox","group":null,"status":"operational"},{"name":"Live","group":null,"status":"operational"},{"name":"Sandbox","group":null,"status":"operational"},{"name":"Live","group":null,"status":"operational"},{"name":"Sandbox","group":null,"status":"operational"},{"name":"Reporting","group":null,"status":"operational"},{"name":"Payouts","group":null,"status":"operational"},{"name":"Submissions","group":null,"status":"degraded"},{"name":"Instant bank payments","group":null,"status":"operational"},{"name":"Live","group":null,"status":"operational"},{"name":"Sandbox","group":null,"status":"operational"},{"name":"GoCardless for Xero (GC4X)","group":null,"status":"operational"},{"name":"Quickbooks","group":null,"status":"operational"},{"name":"GoCardless for Netsuite","group":null,"status":"operational"},{"name":"GoCardless Zapier","group":null,"status":"operational"},{"name":"Woocommerce","group":null,"status":"operational"}],"parts":[{"slug":"submissions","label":"Submissions","status":"degraded","featured":false,"url":"https://upbutler.com/status/gocardless/submissions"},{"slug":"x-live","label":"Live","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/x-live"},{"slug":"x-sandbox","label":"Sandbox","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/x-sandbox"},{"slug":"reporting","label":"Reporting","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/reporting"},{"slug":"payouts","label":"Payouts","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/payouts"},{"slug":"instant-bank-payments","label":"Instant bank payments","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/instant-bank-payments"},{"slug":"gocardless-for-xero-gc4x","label":"GoCardless for Xero (GC4X)","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/gocardless-for-xero-gc4x"},{"slug":"quickbooks","label":"Quickbooks","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/quickbooks"},{"slug":"gocardless-for-netsuite","label":"GoCardless for Netsuite","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/gocardless-for-netsuite"},{"slug":"gocardless-zapier","label":"GoCardless Zapier","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/gocardless-zapier"},{"slug":"woocommerce","label":"Woocommerce","status":"operational","featured":false,"url":"https://upbutler.com/status/gocardless/woocommerce"}],"active":[{"id":"01M3A6YXV9JZ0JBE8C6ESH1VGN","kind":"incident","title":"Intermittent ARUDD-8 failures for Nationwide Bank","url":"https://www.gocardless-status.com/incidents/01M3A6YXV9JZ0JBE8C6ESH1VGN","status":"monitoring","impact":"minor","startedAt":"2026-09-24T17:21:10.000Z","resolvedAt":null,"durationMinutes":null,"components":[],"lastUpdate":"We are seeing a reduction in the number of payments to Nationwide failing with ARUDD-8, and retries are continuing to successfully go through. We are in contact with our partner bank to monitor the fix that Nationwide is implementing. Action for merchants: We continue to recommend retrying any Nationwide payments that have failed with ARUDD-8."}],"maintenance":[{"id":"01JBY7C80CHTQG02H4NH5D67VA","kind":"maintenance","title":"Changing of status page provider","url":"https://www.gocardless-status.com/incidents/01JBY7C80CHTQG02H4NH5D67VA","status":"scheduled","impact":"maintenance","startedAt":"2024-11-05T13:14:12.000Z","resolvedAt":null,"durationMinutes":null,"components":[],"lastUpdate":"On Monday, 11th November at 9am UTC, we will be changing our status page provider. The domain will stay the same and email subscribers will be migrated over. Therefore you can keep your old links to the page and do not need to resubscribe. However, we will no longer be supporting SMS subscribers, to continue to receive updates, please subscribe with your email."}],"history":[{"id":"01M3VQWRC4RK9C8KZBP7VZK7PA","kind":"incident","title":"Bacs Processing Issue Affecting Payments Scheduled for Collection on 2 October","url":"https://www.gocardless-status.com/incidents/01M3VQWRC4RK9C8KZBP7VZK7PA","status":"resolved","impact":"minor","startedAt":"2026-10-01T12:44:09.000Z","resolvedAt":"2026-10-05T09:22:34.000Z","durationMinutes":5558,"components":[],"lastUpdate":"We've resolved the issue affecting the delivery of a batch of Bacs payment submissions on 30 September. Affected payments and mandates have been resubmitted and confirmed, with collection and processing dates moved to 5 October, which has now completed as planned. We're sorry for the disruption this caused and thank you for your patience while we worked through 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