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Starting at 13:50 UTC, some Slack, Discord and Microsoft Teams messages were delayed or missing in Plain. Every affected message has now been delivered, and new messages are arriving normally. Email, the Plain web app and the rest of the product weren't affected. You don't need to do anything."},{"id":"01M4BJ0D2361XTK0KPE6B7ZWT0","kind":"incident","title":"Listing threads via the Plain MCP server is failing","url":"https://status.plain.com/incidents/01M4BJ0D2361XTK0KPE6B7ZWT0","status":"resolved","impact":"major","startedAt":"2026-10-07T16:09:08.000Z","resolvedAt":"2026-10-07T16:55:30.000Z","durationMinutes":46,"components":[],"lastUpdate":"Listing threads via the Plain MCP server is working again. Between 15:41 and 16:45 UTC, these requests failed. The Plain app and API weren't affected. If your AI client still shows errors, start a new session and try again."},{"id":"01M4AZ3FEMC0NM4MC3MQXNTP8E","kind":"incident","title":"Plain availability issues","url":"https://status.plain.com/incidents/01M4AZ3FEMC0NM4MC3MQXNTP8E","status":"resolved","impact":"critical","startedAt":"2026-10-07T10:38:46.000Z","resolvedAt":"2026-10-07T10:43:52.000Z","durationMinutes":5,"components":[],"lastUpdate":"This issue is resolved. It only affected the Plain web app frontend (signing in and using the app in the browser). Channel ingestion and the rest of the product kept working throughout. If the app still looks broken, refresh and try again."},{"id":"01M3SE6J57WA0TM4GVY4YBJJT9","kind":"incident","title":"Microsoft Teams authorization issues","url":"https://status.plain.com/incidents/01M3SE6J57WA0TM4GVY4YBJJT9","status":"resolved","impact":"minor","startedAt":"2026-09-30T15:16:16.000Z","resolvedAt":"2026-09-30T16:05:04.000Z","durationMinutes":49,"components":[],"lastUpdate":"The fix for Microsoft Teams Authorize replies and Teams message failures is deployed and verified. New connections and replies should be working normally again. If you still see issues, contact us and we'll help right away."},{"id":"01M3S4K893DCVXVA2G6SBA91P0","kind":"incident","title":"Sidekick is temporarily unavailable","url":"https://status.plain.com/incidents/01M3S4K893DCVXVA2G6SBA91P0","status":"resolved","impact":"minor","startedAt":"2026-09-30T12:28:26.000Z","resolvedAt":"2026-09-30T12:34:22.000Z","durationMinutes":6,"components":[],"lastUpdate":"Sidekick was unavailable from 12:26 to 12:34 UTC due to an issue on our side. We have now resolved this and Sidekick is back online."},{"id":"01M3Q0M68XDDS76QGXDM8T1BVG","kind":"incident","title":"Ari Playground is broken across all workspaces","url":"https://status.plain.com/incidents/01M3Q0M68XDDS76QGXDM8T1BVG","status":"resolved","impact":"major","startedAt":"2026-09-29T16:40:34.000Z","resolvedAt":"2026-09-29T17:25:30.000Z","durationMinutes":45,"components":[],"lastUpdate":"Ari Playground functionality has been 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