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End Date and Time (GMT) :: 13th October 2026 11:00 Hrs. Impact Mobile Terminating (MT) Traffic: No impact expected. Mobile Originated (MO) Traffic: No impact expected. DR Notification: No impact expected. Report Manager Access: Not impacted Report Manager Statistics: Not impacted Description: Sinch Digital Interconnect has scheduled a planned maintenance to carry out activities on the…"},{"id":"7b2bf9vmjstg","kind":"maintenance","title":"External Maintenance - US and Canada","url":"https://status.sinch.com/incidents/7b2bf9vmjstg","status":"scheduled","impact":"maintenance","startedAt":"2026-10-13T04:00:00.000Z","resolvedAt":null,"durationMinutes":null,"components":["SMS - US - 10DLC","MMS - US - 10DLC"],"lastUpdate":"An external supplier has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States. Maintenance Start Time: 2026-10-13 04:00 UTC Maintenance End Time: 2026-10-13 10:00 UTC"},{"id":"h77s50j1lmm7","kind":"maintenance","title":"External Maintenance - United States and Canada","url":"https://status.sinch.com/incidents/h77s50j1lmm7","status":"scheduled","impact":"maintenance","startedAt":"2026-10-13T03:00:00.000Z","resolvedAt":null,"durationMinutes":null,"components":["SMS - US - 10DLC","MMS - US"],"lastUpdate":"An external supplier has scheduled a maintenance. Impact SMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States and Canada. Impact MMS: Clients may experience delayed or failed 10DLC MT/MO traffic towards the United States. Maintenance start time: 2026-10-13 03:00 UTC Maintenance end time: 2026-10-13 10:00 UTC"}],"history":[{"id":"lqsldjt57jv0","kind":"incident","title":"Engage - Zoho CRM Temporary Outage","url":"https://status.sinch.com/incidents/lqsldjt57jv0","status":"resolved","impact":"none","startedAt":"2026-10-09T10:00:02.280Z","resolvedAt":"2026-10-09T10:00:02.280Z","durationMinutes":0,"components":[],"lastUpdate":"We are writing to inform you regarding an incident that affected our Engage - Zoho CRM services during the below time-frame. Incident Start Time: 2026-10-09 07:00 UTC Incident End Time: 2026-10-09 07:30 UTC During the incident you may have experienced issues sending messages, reviewing reports and other functionalities. A fix has been deployed and the issue was resolved. Thank you for understanding and our sincere apologies for any disruptions to your business."},{"id":"fzrp94kt8m0y","kind":"incident","title":"Delivery Issue Guatemala - Tigo","url":"https://status.sinch.com/incidents/fzrp94kt8m0y","status":"resolved","impact":"minor","startedAt":"2026-10-09T08:37:50.906Z","resolvedAt":"2026-10-09T12:14:37.987Z","durationMinutes":217,"components":["SMS - LATAM"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-09 07:46 UTC Incident End Time: 2026-10-09 10:53 UTC"},{"id":"xjdy95mgpgj2","kind":"incident","title":"Delivery Issue Sweden - Tele2Comviq","url":"https://status.sinch.com/incidents/xjdy95mgpgj2","status":"resolved","impact":"minor","startedAt":"2026-10-08T09:36:35.670Z","resolvedAt":"2026-10-08T09:50:11.000Z","durationMinutes":14,"components":["SMS - EMEA"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-08 09:03 UTC Incident End Time: 2026-10-08 09:41 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts"},{"id":"vj654qxs3m4w","kind":"incident","title":"Delivery Issue USA - AT&T","url":"https://status.sinch.com/incidents/vj654qxs3m4w","status":"resolved","impact":"minor","startedAt":"2026-10-07T16:59:39.994Z","resolvedAt":"2026-10-07T22:06:35.237Z","durationMinutes":307,"components":["SMS - US - ShortCode","SMS - US - Toll Free"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-07 13:59 UTC Incident End Time: 2026-10-07 17:46 UTC"},{"id":"k7l1mqpn3ksg","kind":"incident","title":"Delivery Issue Guadeloupe - Orange","url":"https://status.sinch.com/incidents/k7l1mqpn3ksg","status":"resolved","impact":"minor","startedAt":"2026-10-07T06:50:13.800Z","resolvedAt":"2026-10-07T15:19:37.572Z","durationMinutes":509,"components":["SMS - EMEA"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-07 04:21 UTC Incident End Time: 2026-10-07 14:20 UTC"},{"id":"pcwxqgk9zs44","kind":"incident","title":"Delivery Issue USA - AT&T","url":"https://status.sinch.com/incidents/pcwxqgk9zs44","status":"resolved","impact":"minor","startedAt":"2026-10-07T06:20:23.039Z","resolvedAt":"2026-10-07T10:42:09.913Z","durationMinutes":262,"components":["SMS - US - ShortCode","SMS - US - 10DLC","MMS - US"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-07 05:18 UTC Incident End Time: 2026-10-07 09:44 UTC"},{"id":"jvk4crfqjpr3","kind":"incident","title":"Delivery Issue Belgium - Mobistar","url":"https://status.sinch.com/incidents/jvk4crfqjpr3","status":"resolved","impact":"minor","startedAt":"2026-10-07T04:48:35.276Z","resolvedAt":"2026-10-07T07:21:20.937Z","durationMinutes":153,"components":["SMS - EMEA"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-07 03:32 UTC Incident End Time: 2026-10-07 06:03 UTC"},{"id":"qdhb3n4kjr33","kind":"incident","title":"Delivery Issue Panama - Tigo","url":"https://status.sinch.com/incidents/qdhb3n4kjr33","status":"resolved","impact":"minor","startedAt":"2026-10-06T18:07:44.917Z","resolvedAt":"2026-10-06T19:21:37.530Z","durationMinutes":74,"components":["SMS - LATAM"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-06 17:37 UTC Incident End Time: 2026-10-06 18:16 UTC"},{"id":"pz52811lxyxk","kind":"incident","title":"Delivery Issue Nicaragua - Tigo","url":"https://status.sinch.com/incidents/pz52811lxyxk","status":"resolved","impact":"minor","startedAt":"2026-10-06T18:01:29.965Z","resolvedAt":"2026-10-06T19:17:47.996Z","durationMinutes":76,"components":["SMS - LATAM"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-06 17:37 UTC Incident End Time: 2026-10-06 18:14 UTC"},{"id":"h23155rcl2wr","kind":"incident","title":"Delivery Issue French Guiana - Digicel","url":"https://status.sinch.com/incidents/h23155rcl2wr","status":"resolved","impact":"minor","startedAt":"2026-10-06T13:58:32.622Z","resolvedAt":"2026-10-06T14:41:00.190Z","durationMinutes":42,"components":["SMS - LATAM"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-06 13:41 UTC Incident End Time: 2026-10-06 14:08 UTC"},{"id":"d020k7mtsy1q","kind":"incident","title":"Post-Incident Notification - Delivery Issue Sweden - Tele2Comviq","url":"https://status.sinch.com/incidents/d020k7mtsy1q","status":"resolved","impact":"none","startedAt":"2026-10-06T11:58:27.148Z","resolvedAt":"2026-10-06T11:58:27.148Z","durationMinutes":0,"components":[],"lastUpdate":"We experienced an issue with sending towards Tele2Comviq - Sweden. Impact: Customers may have experienced Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts. Incident Start Time: 2026-10-06 06:59:00 UTC Incident End Time: 2026-10-06 07:07:00 UTC If you have any questions, please contact support@sinch.com"},{"id":"fk1f517b86l5","kind":"incident","title":"Delivery Issue New Zealand - OneNZ","url":"https://status.sinch.com/incidents/fk1f517b86l5","status":"resolved","impact":"minor","startedAt":"2026-10-04T11:47:36.869Z","resolvedAt":"2026-10-04T15:06:40.255Z","durationMinutes":199,"components":["SMS - APAC"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-04 11:06 UTC Incident End Time: 2026-10-04 13:08 UTC"},{"id":"hhx5bbrmr3yk","kind":"incident","title":"Delivery Issue Brazil - Vivo","url":"https://status.sinch.com/incidents/hhx5bbrmr3yk","status":"resolved","impact":"minor","startedAt":"2026-10-04T06:09:11.180Z","resolvedAt":"2026-10-04T12:16:04.126Z","durationMinutes":367,"components":["SMS - LATAM"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-04 04:10 UTC Incident End Time: 2026-10-04 11:13 UTC"},{"id":"gst74hkj00qb","kind":"incident","title":"Calling Degradation - PSTN","url":"https://status.sinch.com/incidents/gst74hkj00qb","status":"resolved","impact":"none","startedAt":"2026-10-02T10:20:48.065Z","resolvedAt":"2026-10-02T10:20:48.065Z","durationMinutes":0,"components":[],"lastUpdate":"We want to inform you that we experienced a performance degradation impacting our Calling service. Incident Start Time: 2026-10-02 05:51 UTC Incident End Time: 2026-10-02 09:05 UTC Impact: Customers may have experienced failed attempts when making PSTN outbound calls. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding while we worked to resolve the issue. For further information or assistance, please contact us at support@sinch.com."},{"id":"z5pvblf8k8jb","kind":"incident","title":"Service Degradation - 10DLC Campaign Provisioning","url":"https://status.sinch.com/incidents/z5pvblf8k8jb","status":"resolved","impact":"minor","startedAt":"2026-10-01T16:36:50.006Z","resolvedAt":"2026-10-01T18:51:33.124Z","durationMinutes":135,"components":["Numbers Administration","US Campaigns"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-10-01 14:29 UTC Incident End Time: 2026-10-01 18:12 UTC"},{"id":"h0tbgfc6g534","kind":"incident","title":"Post-Incident Notification - RTCx Services - US","url":"https://status.sinch.com/incidents/h0tbgfc6g534","status":"resolved","impact":"none","startedAt":"2026-10-01T10:28:23.060Z","resolvedAt":"2026-10-01T10:28:23.060Z","durationMinutes":0,"components":[],"lastUpdate":"We experienced an issue causing degradation for RTCx services in the US region. The issue was identified and a fix deployed to resolve the issue Incident Start Time: 2026-10-01 8:00 UTC Incident End Time: 2026-05-06 9:36 UTC Impact: Some traffic could have been delayed and/or rejected If you have any questions, please contact support@sinch.com"},{"id":"h528x6qdy6v2","kind":"incident","title":"Delivery Issue Guatemala - Tigo","url":"https://status.sinch.com/incidents/h528x6qdy6v2","status":"resolved","impact":"minor","startedAt":"2026-09-30T21:22:38.788Z","resolvedAt":"2026-10-01T00:35:30.840Z","durationMinutes":193,"components":["SMS - LATAM"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-09-30 20:59 UTC Incident End Time: 2026-09-30 23:31 UTC"},{"id":"754xbgg8h4m3","kind":"incident","title":"Delivery Issue Guatemala - Tigo","url":"https://status.sinch.com/incidents/754xbgg8h4m3","status":"resolved","impact":"minor","startedAt":"2026-09-29T23:50:15.743Z","resolvedAt":"2026-09-30T12:30:33.173Z","durationMinutes":760,"components":["SMS - LATAM"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-09-29 23:27 UTC Incident Start Time: 2026-09-30 09:01 UTC"},{"id":"gp28ccpkvqqd","kind":"incident","title":"Delivery Issue Qatar - Ooredoo Qatar","url":"https://status.sinch.com/incidents/gp28ccpkvqqd","status":"resolved","impact":"minor","startedAt":"2026-09-28T22:26:53.059Z","resolvedAt":"2026-09-28T23:35:51.464Z","durationMinutes":69,"components":["SMS - EMEA"],"lastUpdate":"This incident has been resolved. Incident Start Time: 2026-09-28 21:43 UTC Incident End Time: 2026-09-28 22:46 UTC"},{"id":"mznvfldls46h","kind":"incident","title":"Delivery Issue Belgium - Proximus","url":"https://status.sinch.com/incidents/mznvfldls46h","status":"resolved","impact":"minor","startedAt":"2026-09-27T22:49:39.689Z","resolvedAt":"2026-09-28T02:08:22.260Z","durationMinutes":199,"components":["SMS - EMEA"],"lastUpdate":"This incident has been resolved. 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