{"verdict":{"schema":"upbutler.upstream-status/v1","service":"vapi","name":"Vapi","verdict":"proceed","status":"operational","reason":"No incidents reported","retryAfterSec":null,"incident":null,"components":[],"probe":null,"source":{"type":"betterstack","url":"https://status.vapi.ai"},"page":"https://upbutler.com/status/vapi","checkedAt":"2026-10-10T07:55:29.300Z","updatedAt":"2026-10-10T06:09:37.013Z"},"service":{"slug":"vapi","name":"Vapi","category":"ai","categoryLabel":"AI models and tooling","blurb":"Voice agent platform: phone calls driven by an LLM. An outage drops live calls.","homepage":"https://vapi.ai","statusUrl":"https://status.vapi.ai","note":null,"pollSec":300,"sourceType":"betterstack","probe":null,"scoped":false,"hasSignal":true},"component":null,"components":[{"name":"Vapi API","group":null,"status":"operational"},{"name":"OpenAI","group":"Providers","status":"operational"},{"name":"Vapi API [Weekly]","group":null,"status":"operational"},{"name":"Anthropic","group":"Providers","status":"unknown"},{"name":"Vapi Dashboard","group":null,"status":"operational"},{"name":"Google Gemini","group":"Providers","status":"unknown"},{"name":"Vapi Website","group":null,"status":"operational"},{"name":"Daily.co","group":"Providers","status":"operational"},{"name":"Vapi Docs","group":null,"status":"operational"},{"name":"Cartesia","group":"Providers","status":"operational"},{"name":"Vapi Auth","group":null,"status":"operational"},{"name":"Deepgram","group":"Providers","status":"operational"},{"name":"Vapi Chat","group":null,"status":"operational"},{"name":"ElevenLabs","group":"Providers","status":"operational"},{"name":"Vapi SIP","group":null,"status":"operational"},{"name":"Gladia","group":"Providers","status":"unknown"},{"name":"Vapi Numbers Inbound","group":null,"status":"operational"},{"name":"Soniox","group":"Providers","status":"operational"},{"name":"Vapi Numbers Outbound","group":null,"status":"operational"},{"name":"SIP Inbound","group":null,"status":"operational"},{"name":"SIP Outbound","group":null,"status":"operational"},{"name":"Twilio Inbound","group":null,"status":"operational"},{"name":"Twilio Outbound","group":null,"status":"operational"},{"name":"Telnyx Inbound","group":null,"status":"operational"},{"name":"Telnyx Outbound","group":null,"status":"operational"},{"name":"Vonage Inbound","group":null,"status":"operational"},{"name":"Vonage Outbound","group":null,"status":"operational"},{"name":"Vapi Call Logs","group":null,"status":"operational"},{"name":"Vapi EU API","group":null,"status":"operational"},{"name":"Vapi EU SIP","group":null,"status":"operational"}],"parts":[{"slug":"vapi-api","label":"Vapi API","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-api"},{"slug":"openai","label":"OpenAI","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/openai"},{"slug":"vapi-api-weekly","label":"Vapi API [Weekly]","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-api-weekly"},{"slug":"anthropic","label":"Anthropic","status":"unknown","featured":false,"url":"https://upbutler.com/status/vapi/anthropic"},{"slug":"vapi-dashboard","label":"Vapi Dashboard","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-dashboard"},{"slug":"google-gemini","label":"Google Gemini","status":"unknown","featured":false,"url":"https://upbutler.com/status/vapi/google-gemini"},{"slug":"vapi-website","label":"Vapi Website","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-website"},{"slug":"daily-co","label":"Daily.co","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/daily-co"},{"slug":"vapi-docs","label":"Vapi Docs","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-docs"},{"slug":"cartesia","label":"Cartesia","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/cartesia"},{"slug":"vapi-auth","label":"Vapi Auth","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-auth"},{"slug":"deepgram","label":"Deepgram","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/deepgram"},{"slug":"vapi-chat","label":"Vapi Chat","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-chat"},{"slug":"elevenlabs","label":"ElevenLabs","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/elevenlabs"},{"slug":"vapi-sip","label":"Vapi SIP","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-sip"},{"slug":"gladia","label":"Gladia","status":"unknown","featured":false,"url":"https://upbutler.com/status/vapi/gladia"},{"slug":"vapi-numbers-inbound","label":"Vapi Numbers Inbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-numbers-inbound"},{"slug":"soniox","label":"Soniox","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/soniox"},{"slug":"vapi-numbers-outbound","label":"Vapi Numbers Outbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-numbers-outbound"},{"slug":"sip-inbound","label":"SIP Inbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/sip-inbound"},{"slug":"sip-outbound","label":"SIP Outbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/sip-outbound"},{"slug":"twilio-inbound","label":"Twilio Inbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/twilio-inbound"},{"slug":"twilio-outbound","label":"Twilio Outbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/twilio-outbound"},{"slug":"telnyx-inbound","label":"Telnyx Inbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/telnyx-inbound"},{"slug":"telnyx-outbound","label":"Telnyx Outbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/telnyx-outbound"},{"slug":"vonage-inbound","label":"Vonage Inbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vonage-inbound"},{"slug":"vonage-outbound","label":"Vonage Outbound","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vonage-outbound"},{"slug":"vapi-call-logs","label":"Vapi Call Logs","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-call-logs"},{"slug":"vapi-eu-api","label":"Vapi EU API","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-eu-api"},{"slug":"vapi-eu-sip","label":"Vapi EU SIP","status":"operational","featured":false,"url":"https://upbutler.com/status/vapi/vapi-eu-sip"}],"active":[],"maintenance":[{"id":"1072370","kind":"maintenance","title":"Database maintenance","url":"https://status.vapi.ai/incident/1072370","status":"scheduled","impact":"maintenance","startedAt":"2026-10-14T04:00:35.000Z","resolvedAt":null,"durationMinutes":null,"components":["Vapi API","Vapi API [Weekly]","Vapi Chat"],"lastUpdate":"We're doing scheduled maintenance on part of our database infrastructure. What to expect: Calls, API reads, and the dashboard will keep working normally. Some write operations may briefly fail or slow down during the window. This mainly affects campaigns, chat, and test suites. Action needed: None. If a request fails during the window, retry it. Clients that already retry failed requests should see little or no impact."}],"history":[{"id":"1085254","kind":"incident","title":"Degraded performance: SIP BYO trunk creation","url":"https://status.vapi.ai/incident/1085254","status":"resolved","impact":"minor","startedAt":"2026-10-08T18:27:00.000Z","resolvedAt":"2026-10-09T14:47:07.926Z","durationMinutes":1220,"components":["Vapi SIP"],"lastUpdate":"BYO SIP registration has been re-enabled during scheduled maintenanc and we were able to successfully place outbound calls"},{"id":"1083466","kind":"incident","title":"SIP Server downtime","url":"https://status.vapi.ai/incident/1083466","status":"resolved","impact":"minor","startedAt":"2026-10-06T21:04:00.000Z","resolvedAt":"2026-10-07T00:09:00.000Z","durationMinutes":185,"components":["Vapi SIP","SIP Outbound"],"lastUpdate":"There will be reactive maintenance on SIP outbound dialing infrastructure, US region Status: Scheduled What is affected: Our SIP infrastructure provider will upgrade the web server/API that controls outbound dialing, as part of remediating the root cause of today's incident. Inbound calls are not affected. When: Tuesday, October 6, 21:00–21:15 PT (04:00–04:15 UTC, Oct 7) What to expect: This work is not expected to be customer-impacting or noticeable. Outbound calls may briefly stall during the…"},{"id":"1080062","kind":"incident","title":"outbound SIP calls are failing","url":"https://status.vapi.ai/incident/1080062","status":"resolved","impact":"minor","startedAt":"2026-10-02T12:12:00.000Z","resolvedAt":"2026-10-02T12:33:00.000Z","durationMinutes":21,"components":["Vapi SIP","SIP Outbound"],"lastUpdate":"The issue has been resolved and calls are completing as expected."},{"id":"1077399","kind":"incident","title":"New Vapi Phone Number creation degraded","url":"https://status.vapi.ai/incident/1077399","status":"resolved","impact":"minor","startedAt":"2026-09-29T17:16:00.000Z","resolvedAt":"2026-09-30T16:01:00.000Z","durationMinutes":1365,"components":["Vapi Numbers Inbound","Vapi Numbers Outbound"],"lastUpdate":"New number provisioning has been restored as of 3:00 AM PT today. Creating Vapi phone numbers is working normally again. Thank you for your patience."}],"days":[{"date":"2026-07-13","level":"nodata","incidents":0},{"date":"2026-07-14","level":"nodata","incidents":0},{"date":"2026-07-15","level":"nodata","incidents":0},{"date":"2026-07-16","level":"nodata","incidents":0},{"date":"2026-07-17","level":"nodata","incidents":0},{"date":"2026-07-18","level":"nodata","incidents":0},{"date":"2026-07-19","level":"nodata","incidents":0},{"date":"2026-07-20","level":"nodata","incidents":0},{"date":"2026-07-21","level":"nodata","incidents":0},{"date":"2026-07-22","level":"nodata","incidents":0},{"date":"2026-07-23","level":"nodata","incidents":0},{"date":"2026-07-24","level":"nodata","incidents":0},{"date":"2026-07-25","level":"nodata","incidents":0},{"date":"2026-07-26","level":"nodata","incidents":0},{"date":"2026-07-27","level":"nodata","incidents":0},{"date":"2026-07-28","level":"nodata","incidents":0},{"date":"2026-07-29","level":"nodata","incidents":0},{"date":"2026-07-30","level":"nodata","incidents":0},{"date":"2026-07-31","level":"nodata","incidents":0},{"date":"2026-08-01","level":"nodata","incidents":0},{"date":"2026-08-02","level":"nodata","incidents":0},{"date":"2026-08-03","level":"nodata","incidents":0},{"date":"2026-08-04","level":"nodata","incidents":0},{"date":"2026-08-05","level":"nodata","incidents":0},{"date":"2026-08-06","level":"nodata","incidents":0},{"date":"2026-08-07","level":"nodata","incidents":0},{"date":"2026-08-08","level":"nodata","incidents":0},{"date":"2026-08-09","level":"nodata","incidents":0},{"date":"2026-08-10","level":"nodata","incidents":0},{"date":"2026-08-11","level":"nodata","incidents":0},{"date":"2026-08-12","level":"nodata","incidents":0},{"date":"2026-08-13","level":"nodata","incidents":0},{"date":"2026-08-14","level":"nodata","incidents":0},{"date":"2026-08-15","level":"nodata","incidents":0},{"date":"2026-08-16","level":"nodata","incidents":0},{"date":"2026-08-17","level":"nodata","incidents":0},{"date":"2026-08-18","level":"nodata","incidents":0},{"date":"2026-08-19","level":"nodata","incidents":0},{"date":"2026-08-20","level":"nodata","incidents":0},{"date":"2026-08-21","level":"nodata","incidents":0},{"date":"2026-08-22","level":"nodata","incidents":0},{"date":"2026-08-23","level":"nodata","incidents":0},{"date":"2026-08-24","level":"nodata","incidents":0},{"date":"2026-08-25","level":"nodata","incidents":0},{"date":"2026-08-26","level":"nodata","incidents":0},{"date":"2026-08-27","level":"nodata","incidents":0},{"date":"2026-08-28","level":"nodata","incidents":0},{"date":"2026-08-29","level":"nodata","incidents":0},{"date":"2026-08-30","level":"nodata","incidents":0},{"date":"2026-08-31","level":"nodata","incidents":0},{"date":"2026-09-01","level":"nodata","incidents":0},{"date":"2026-09-02","level":"nodata","incidents":0},{"date":"2026-09-03","level":"nodata","incidents":0},{"date":"2026-09-04","level":"nodata","incidents":0},{"date":"2026-09-05","level":"nodata","incidents":0},{"date":"2026-09-06","level":"nodata","incidents":0},{"date":"2026-09-07","level":"nodata","incidents":0},{"date":"2026-09-08","level":"nodata","incidents":0},{"date":"2026-09-09","level":"nodata","incidents":0},{"date":"2026-09-10","level":"nodata","incidents":0},{"date":"2026-09-11","level":"nodata","incidents":0},{"date":"2026-09-12","level":"nodata","incidents":0},{"date":"2026-09-13","level":"nodata","incidents":0},{"date":"2026-09-14","level":"nodata","incidents":0},{"date":"2026-09-15","level":"nodata","incidents":0},{"date":"2026-09-16","level":"nodata","incidents":0},{"date":"2026-09-17","level":"nodata","incidents":0},{"date":"2026-09-18","level":"nodata","incidents":0},{"date":"2026-09-19","level":"nodata","incidents":0},{"date":"2026-09-20","level":"nodata","incidents":0},{"date":"2026-09-21","level":"nodata","incidents":0},{"date":"2026-09-22","level":"nodata","incidents":0},{"date":"2026-09-23","level":"nodata","incidents":0},{"date":"2026-09-24","level":"nodata","incidents":0},{"date":"2026-09-25","level":"nodata","incidents":0},{"date":"2026-09-26","level":"nodata","incidents":0},{"date":"2026-09-27","level":"nodata","incidents":0},{"date":"2026-09-28","level":"nodata","incidents":0},{"date":"2026-09-29","level":"minor","incidents":1},{"date":"2026-09-30","level":"minor","incidents":1},{"date":"2026-10-01","level":"none","incidents":0},{"date":"2026-10-02","level":"minor","incidents":1},{"date":"2026-10-03","level":"none","incidents":0},{"date":"2026-10-04","level":"none","incidents":0},{"date":"2026-10-05","level":"none","incidents":0},{"date":"2026-10-06","level":"minor","incidents":1},{"date":"2026-10-07","level":"minor","incidents":1},{"date":"2026-10-08","level":"minor","incidents":1},{"date":"2026-10-09","level":"minor","incidents":1},{"date":"2026-10-10","level":"maintenance","incidents":0}],"stats":{"windowDays":90,"incidents":4,"majorIncidents":0,"medianMinutes":1220,"p90Minutes":null,"longestMinutes":1365,"majorMedianMinutes":null,"incidentDays":7,"recordedDays":12,"trackedSince":"2026-09-29T17:16:00.000Z"},"links":{"page":"https://upbutler.com/status/vapi","service":"https://upbutler.com/status/vapi","json":"https://upbutler.com/status/vapi.json","verdict":"https://upbutler.com/status/vapi/status.agent.json","official":"https://status.vapi.ai","mcp":"https://upbutler.com/mcp/public","feed":"https://upbutler.com/status/vapi/feed.rss","badge":"https://upbutler.com/status/vapi/badge.svg","category":"https://upbutler.com/status/category/ai"},"related":[{"service":"retell","name":"Retell AI","status":"operational","verdict":"proceed","url":"https://upbutler.com/status/retell"},{"service":"livekit","name":"LiveKit","status":"operational","verdict":"proceed","url":"https://upbutler.com/status/livekit"},{"service":"daily","name":"Daily","status":"operational","verdict":"proceed","url":"https://upbutler.com/status/daily"},{"service":"openai","name":"OpenAI","status":"degraded","verdict":"proceed","url":"https://upbutler.com/status/openai"},{"service":"anthropic","name":"Anthropic (Claude)","status":"partial_outage","verdict":"fallback","url":"https://upbutler.com/status/anthropic"},{"service":"openrouter","name":"OpenRouter","status":"operational","verdict":"proceed","url":"https://upbutler.com/status/openrouter"},{"service":"gemini","name":"Google Gemini & Vertex AI","status":"operational","verdict":"proceed","url":"https://upbutler.com/status/gemini"},{"service":"mistral","name":"Mistral AI","status":"operational","verdict":"proceed","url":"https://upbutler.com/status/mistral"}]}