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Is Chargebee down?

Chargebee is having issues

Right now

Partly. API Service Degradation - EU Region.

Last checked (2026-10-10 07:17 UTC) from status.chargebee.com · every 180s

For agents

proceed

Proceed, expect slow or flaky responses.

GET upbutler.com/status/chargebee/status.agent.json

MCP: upstream_status {"service":"chargebee"}

Subscription billing and invoicing.

What Chargebee says

Degraded· 1 open incident

Taken as is from Chargebee's own status page API. Incident titles and component names below are theirs.

Open status.chargebee.com

What UpButler measured

There is no keyless endpoint of Chargebee that says anything useful, so UpButler does not probe it. To check your own Chargebee account, add a monitor with your key: it is yours alone and catches what a shared probe cannot.

Open at Chargebee

Text written by Chargebee, shown unchanged.

Chargebee components

80 operational

Chargebee UI

  • Admin Console (US)Operational
  • Admin Console (EU)Operational
  • Admin Console (AU)Operational

Email Notifications

  • Email Notifications (US)Operational
  • Email Notifications (EU)Operational
  • Email Notifications (AU)Operational

API Endpoints

  • API (US)Operational
  • API (EU)Operational
  • API (AU)Operational

Checkout

  • Checkout (US)Operational
  • Checkout (EU)Operational
  • Checkout (AU)Operational

Self-Serve Portal

  • Self-Serve Portal (US)Operational
  • Self-Serve Portal (EU)Operational
  • Self-Serve Portal (AU)Operational

Webhooks

  • Webhooks (US)Operational
  • Webhooks (EU)Operational
  • Webhooks (AU)Operational

Mobile Subscriptions

  • Apple StoreOperational
  • Google PlayOperational

Identity and Access Management

  • IAM (US)Operational
  • IAM (EU)Operational
  • IAM (AU)Operational

Reports And Analytics

  • Dashboard (US)Operational
  • Dashboard (EU)Operational
  • Dashboard (AU)Operational

Chargebee RevRec

  • Accounting ServicesOperational
  • Reporting and AnalyticsOperational
  • RevRec PortalOperational

Payment Gateway Processing

  • Chargebee Payments (US)Operational
  • Chargebee Payments (EU)Operational
  • Chargebee Payments (AU)Operational
  • Braintree Gateway APIOperational
  • Spreedly Core Secondary APIOperational
  • Spreedly Core Transactional APIOperational
  • Stripe APIOperational
  • Authorize.netOperational
  • RazorpayOperational
  • PayPal Payment ServicesOperational
  • AdyenOperational
  • Checkout.comOperational
  • GoCardlessOperational
  • MollieOperational
  • Global PaymentsOperational
  • QuickBooks PaymentsOperational
  • Pin PaymentsOperational
  • MonerisOperational
  • BlueSnapOperational
  • eWay RapidOperational
  • WorldpayOperational
  • ElavonOperational
  • BluePayOperational
  • Sage PayOperational
  • PaymillOperational
  • BamboraOperational

Third Party Integrations

  • SalesforceOperational
  • HubSpotOperational
  • PipedriveOperational
  • HubSpot Quote-to-CashOperational
  • QuickBooksOperational
  • XeroOperational
  • Sage IntacctOperational
  • Oracle NetSuiteOperational
  • AvalaraOperational
  • TaxJarOperational
  • AnrokOperational
  • VertexOperational
  • Slack Apps/Integrations/APIsOperational
  • VAT Information Exchange System (VIES)Operational
  • HMRC VAT Validation ServicesOperational
  • hCaptchaOperational

Chargebee Receivables

  • Receivables UIOperational
  • Receivables APIOperational

Chargebee Growth

  • Customer PortalOperational
  • Retention APIOperational
  • Copilot ServicesOperational

Email Services

  • SendgridOperational
  • MailgunOperational

Chargebee Reveal

  • Customer PortalOperational
  • Dashboard & AnalyticsOperational

Chargebee incidents, last 90 days

  1. 2026-07-13: no record
  2. 2026-07-14: no record
  3. 2026-07-15: no record
  4. 2026-07-16: no record
  5. 2026-07-17: no record
  6. 2026-07-18: no record
  7. 2026-07-19: no record
  8. 2026-07-20: no record
  9. 2026-07-21: no record
  10. 2026-07-22: no record
  11. 2026-07-23: no record
  12. 2026-07-24: no record
  13. 2026-07-25: no record
  14. 2026-07-26: no record
  15. 2026-07-27: no record
  16. 2026-07-28: no record
  17. 2026-07-29: no record
  18. 2026-07-30: no record
  19. 2026-07-31: no record
  20. 2026-08-01: no record
  21. 2026-08-02: no record
  22. 2026-08-03: no record
  23. 2026-08-04: no record
  24. 2026-08-05: no record
  25. 2026-08-06: no record
  26. 2026-08-07: no record
  27. 2026-08-08: no record
  28. 2026-08-09: no record
  29. 2026-08-10: no record
  30. 2026-08-11: no record
  31. 2026-08-12: no record
  32. 2026-08-13: no record
  33. 2026-08-14: no record
  34. 2026-08-15: no record
  35. 2026-08-16: no record
  36. 2026-08-17: no record
  37. 2026-08-18: no record
  38. 2026-08-19: no record
  39. 2026-08-20: no record
  40. 2026-08-21: no record
  41. 2026-08-22: no record
  42. 2026-08-23: no record
  43. 2026-08-24: no record
  44. 2026-08-25: no record
  45. 2026-08-26: no record
  46. 2026-08-27: no record
  47. 2026-08-28: no record
  48. 2026-08-29: no record
  49. 2026-08-30: no record
  50. 2026-08-31: no record
  51. 2026-09-01: no record
  52. 2026-09-02: no record
  53. 2026-09-03: no record
  54. 2026-09-04: no record
  55. 2026-09-05: no record
  56. 2026-09-06: no record
  57. 2026-09-07: no record
  58. 2026-09-08: no record
  59. 2026-09-09: no record
  60. 2026-09-10: no record
  61. 2026-09-11: no record
  62. 2026-09-12: no record
  63. 2026-09-13: no record
  64. 2026-09-14: no record
  65. 2026-09-15: no record
  66. 2026-09-16: no record
  67. 2026-09-17: no record
  68. 2026-09-18: no record
  69. 2026-09-19: no record
  70. 2026-09-20: no record
  71. 2026-09-21: no record
  72. 2026-09-22: no record
  73. 2026-09-23: no record
  74. 2026-09-24: no record
  75. 2026-09-25: no record
  76. 2026-09-26: no record
  77. 2026-09-27: no record
  78. 2026-09-28: no record
  79. 2026-09-29: major incident
  80. 2026-09-30: minor incident
  81. 2026-10-01: no incident reported
  82. 2026-10-02: no incident reported
  83. 2026-10-03: no incident reported
  84. 2026-10-04: no incident reported
  85. 2026-10-05: no incident reported
  86. 2026-10-06: no incident reported
  87. 2026-10-07: no incident reported
  88. 2026-10-08: minor incident
  89. 2026-10-09: minor incident
  90. 2026-10-10: minor incident
2026-07-135 of 12 days with an incidenttoday

Each bar is a day, coloured by the worst incident Chargebee reported. It is their incident record, not a measurement of uptime.

Incidents
2
1 major or critical
Typical time to resolve
—
median, needs 3 incidents
Nine in ten within
—
90th percentile
Longest
2 h
record since 2026-09-29
Started (UTC)IncidentImpactLasted
API Service Degradationminorunder a minute
API Service Degradationmajor2 h

Get alerted when Chargebee goes down

No account. One email when Chargebee reports an incident, one when it is over. You confirm the address first, and every email has a one-click unsubscribe.

Or follow the RSS feed. On UpButler? Add Chargebee as a dependency to route it to Slack, Teams or a webhook.

Status badge

Show Chargebee's current status in a README or an internal wiki. It updates by itself.

Chargebee status badge

[![Chargebee status](https://upbutler.com/status/chargebee/badge.svg)](https://upbutler.com/status/chargebee)

Tell your outage from Chargebee's

Declare that your project depends on Chargebee. When one of your monitors fails while Chargebee has an incident that began around the same time, UpButler tags your incident "likely upstream" with their incident linked, says so in the alert and the AI report, and tells your on-call agent not to change code.

npx upbutler init finds the dependency from your env var names and packages. The catalog, dependencies and upstream-aware incidents are on every plan, including Free.

Start freeHow it works
upbutler.yaml
# upbutler.yaml
dependencies:
  - chargebee
Ask before you retry
curl -s https://upbutler.com/status/chargebee/status.agent.json
status.agent.json (live)
{
  "schema": "upbutler.upstream-status/v1",
  "service": "chargebee",
  "verdict": "proceed",
  "status": "degraded",
  "reason": "API Service Degradation - EU Region",
  "retryAfterSec": null,
  "incident": {
    "title": "API Service Degradation - EU Region",
    "url": "https://status.chargebee.com/incidents/snw0xnxtn2zg"
  },
  "probe": null
}

Questions

Is Chargebee down right now?
Partly. As of 2026-10-10 07:17 UTC, Chargebee is having issues, with an open incident: "API Service Degradation - EU Region". This page reads the status again every 3 minutes.
Where does this status come from?
From Chargebee's own status page API at https://status.chargebee.com. UpButler reads it once for everyone (not once per visitor) every 3 minutes with conditional requests, and shows it unchanged: incident titles and component names are Chargebee's words.
Can I get an alert when Chargebee goes down?
Yes, without an account: enter your email on this page, confirm the link we send, and you get one email when Chargebee reports an incident and one when it is over. There is also an RSS feed at https://upbutler.com/status/chargebee/feed.rss. Teams on UpButler can route the same alert to Slack, Teams or a webhook.
How can my agent or app check Chargebee status?
Fetch https://upbutler.com/status/chargebee/status.agent.json: a small JSON document with a verdict (proceed, retry, fallback or pause) and retryAfterSec. No key is needed. The same answer is an MCP tool, upstream_status {"service":"chargebee"}, on https://upbutler.com/mcp/public.
How do I know whether an outage is mine or Chargebee's?
Add "chargebee" to the dependencies of your UpButler workspace. When one of your monitors fails while Chargebee has an incident that began around the same time, your incident is tagged "likely upstream" with their incident linked, and your on-call agent is told not to change code.

Also check

UpButler is not affiliated with Chargebee. Status and incident text belong to Chargebee and are read from their public status source; the probe result is UpButler's own measurement.