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Is Incident Management and Response (IRM) down?

Incident Management and Response (IRM) is having issues

Right now

Partly. IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers.

Last checked (2026-10-10 08:12 UTC) from status.grafana.com · every 180s

For agents

proceed

Proceed, expect slow or flaky responses.

GET upbutler.com/status/grafana/incident-management-and-response-irm/status.agent.json

MCP: upstream_status {"service":"grafana","component":"incident-management-and-response-irm"}

Incident Management and Response (IRM) is one of the components Grafana Cloud reports on its status page. Hosted Grafana, Prometheus metrics, Loki logs and Tempo traces per region.

Part of Grafana Cloud status.

What Grafana Cloud says

Degraded· 1 open incident

Taken as is from Grafana Cloud's own status page API. Incident titles and component names below are theirs. Narrowed to what concerns Incident Management and Response (IRM).

Open status.grafana.com

What UpButler measured

There is no keyless endpoint of Grafana Cloud that says anything useful, so UpButler does not probe it. To check your own Grafana Cloud account, add a monitor with your key: it is yours alone and catches what a shared probe cannot.

Open at Grafana Cloud for Incident Management and Response (IRM)

Text written by Grafana Cloud, shown unchanged.

Incident Management and Response (IRM): what Grafana Cloud lists

1 of 1 not operational

  • Incident Management and Response (IRM)Degraded

Incident Management and Response (IRM) incidents, last 90 days

  1. 2026-07-13: no record
  2. 2026-07-14: no record
  3. 2026-07-15: no record
  4. 2026-07-16: no record
  5. 2026-07-17: no record
  6. 2026-07-18: no record
  7. 2026-07-19: no record
  8. 2026-07-20: no record
  9. 2026-07-21: no record
  10. 2026-07-22: no record
  11. 2026-07-23: no record
  12. 2026-07-24: no record
  13. 2026-07-25: no record
  14. 2026-07-26: no record
  15. 2026-07-27: no record
  16. 2026-07-28: no record
  17. 2026-07-29: no record
  18. 2026-07-30: no record
  19. 2026-07-31: no record
  20. 2026-08-01: no record
  21. 2026-08-02: no record
  22. 2026-08-03: no record
  23. 2026-08-04: no record
  24. 2026-08-05: no record
  25. 2026-08-06: no record
  26. 2026-08-07: no record
  27. 2026-08-08: no record
  28. 2026-08-09: no record
  29. 2026-08-10: no record
  30. 2026-08-11: no record
  31. 2026-08-12: no record
  32. 2026-08-13: no record
  33. 2026-08-14: no record
  34. 2026-08-15: no record
  35. 2026-08-16: no record
  36. 2026-08-17: no record
  37. 2026-08-18: no record
  38. 2026-08-19: no record
  39. 2026-08-20: no record
  40. 2026-08-21: no record
  41. 2026-08-22: no record
  42. 2026-08-23: no record
  43. 2026-08-24: no record
  44. 2026-08-25: no record
  45. 2026-08-26: no record
  46. 2026-08-27: no record
  47. 2026-08-28: no record
  48. 2026-08-29: no record
  49. 2026-08-30: no record
  50. 2026-08-31: no record
  51. 2026-09-01: no record
  52. 2026-09-02: no record
  53. 2026-09-03: no record
  54. 2026-09-04: no record
  55. 2026-09-05: no record
  56. 2026-09-06: no record
  57. 2026-09-07: no record
  58. 2026-09-08: no record
  59. 2026-09-09: no record
  60. 2026-09-10: no record
  61. 2026-09-11: no record
  62. 2026-09-12: no record
  63. 2026-09-13: no record
  64. 2026-09-14: no record
  65. 2026-09-15: no record
  66. 2026-09-16: no record
  67. 2026-09-17: no record
  68. 2026-09-18: no record
  69. 2026-09-19: no record
  70. 2026-09-20: no record
  71. 2026-09-21: no record
  72. 2026-09-22: no record
  73. 2026-09-23: no record
  74. 2026-09-24: no record
  75. 2026-09-25: no record
  76. 2026-09-26: no record
  77. 2026-09-27: no record
  78. 2026-09-28: no record
  79. 2026-09-29: no record
  80. 2026-09-30: no record
  81. 2026-10-01: no record
  82. 2026-10-02: no record
  83. 2026-10-03: no record
  84. 2026-10-04: no record
  85. 2026-10-05: minor incident
  86. 2026-10-06: minor incident
  87. 2026-10-07: minor incident
  88. 2026-10-08: minor incident
  89. 2026-10-09: minor incident
  90. 2026-10-10: minor incident
2026-07-136 of 6 days with an incidenttoday

Each bar is a day, coloured by the worst incident Grafana Cloud reported for Incident Management and Response (IRM). It is their incident record, not a measurement of uptime.

No finished incidents on record yet since 2026-10-05. UpButler keeps what Grafana Cloud publishes for 90 days from the day it starts tracking a service.

Get alerted when Incident Management and Response (IRM) goes down

No account. One email when Grafana Cloud reports an incident that affects Incident Management and Response (IRM), one when it is over. You confirm the address first, and every email has a one-click unsubscribe.

Or follow the RSS feed. On UpButler? Add Grafana Cloud as a dependency to route it to Slack, Teams or a webhook.

Status badge

Show Incident Management and Response (IRM)'s current status in a README or an internal wiki. It updates by itself.

Incident Management and Response (IRM) status badge

[![Incident Management and Response (IRM) status](https://upbutler.com/status/grafana/badge.svg?component=incident-management-and-response-irm)](https://upbutler.com/status/grafana/incident-management-and-response-irm)

Tell your outage from Grafana Cloud's

Declare that your project depends on Incident Management and Response (IRM). When one of your monitors fails while Grafana Cloud has an incident that began around the same time, UpButler tags your incident "likely upstream" with their incident linked, says so in the alert and the AI report, and tells your on-call agent not to change code.

npx upbutler init finds the dependency from your env var names and packages. The catalog, dependencies and upstream-aware incidents are on every plan, including Free.

Start freeHow it works
upbutler.yaml
# upbutler.yaml
dependencies:
  - service: grafana
    components: ["Incident Management and Response (IRM)"]
Ask before you retry
curl -s https://upbutler.com/status/grafana/incident-management-and-response-irm/status.agent.json
status.agent.json (live)
{
  "schema": "upbutler.upstream-status/v1",
  "service": "grafana",
  "component": {
    "slug": "incident-management-and-response-irm",
    "name": "Incident Management and Response (IRM)"
  },
  "verdict": "proceed",
  "status": "degraded",
  "reason": "IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers",
  "retryAfterSec": null,
  "incident": {
    "title": "IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers",
    "url": "https://status.grafana.com/incidents/6x77ccl9shpy"
  },
  "probe": null
}

Questions

Is Incident Management and Response (IRM) down right now?
Partly. As of 2026-10-10 08:12 UTC, Incident Management and Response (IRM) is having issues, with an open incident: "IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian Numbers". This page reads the status again every 3 minutes.
Where does this status come from?
From Grafana Cloud's own status page API at https://status.grafana.com. UpButler reads it once for everyone (not once per visitor) every 3 minutes with conditional requests, and shows it unchanged: incident titles and component names are Grafana Cloud's words. Their page covers more than this page shows; it is narrowed to the parts that concern Incident Management and Response (IRM).
Can I get an alert when Incident Management and Response (IRM) goes down?
Yes, without an account: enter your email on this page, confirm the link we send, and you get one email when Grafana Cloud reports an incident that affects Incident Management and Response (IRM) and one when it is over. There is also an RSS feed at https://upbutler.com/status/grafana/feed.rss. Teams on UpButler can route the same alert to Slack, Teams or a webhook.
How can my agent or app check Incident Management and Response (IRM) status?
Fetch https://upbutler.com/status/grafana/incident-management-and-response-irm/status.agent.json: a small JSON document with a verdict (proceed, retry, fallback or pause) and retryAfterSec. No key is needed. The same answer is an MCP tool, upstream_status {"service":"grafana","component":"incident-management-and-response-irm"}, on https://upbutler.com/mcp/public.
How do I know whether an outage is mine or Grafana Cloud's?
Add "grafana" to the dependencies of your UpButler workspace. When one of your monitors fails while Grafana Cloud has an incident that began around the same time, your incident is tagged "likely upstream" with their incident linked, and your on-call agent is told not to change code.

Also check

UpButler is not affiliated with Grafana Cloud. Status and incident text belong to Grafana Cloud and are read from their public status source; the probe result is UpButler's own measurement.