Is Excellence down right now?

Partly. As of 2026-10-10 08:11 UTC, Excellence is having issues, with an open incident: "[Support] Delays in ticket processing". This page reads the status again every 3 minutes.

Where does this status come from?

From Scaleway's own status page API at https://status.scaleway.com. UpButler reads it once for everyone (not once per visitor) every 3 minutes with conditional requests, and shows it unchanged: incident titles and component names are Scaleway's words. Their page covers more than this page shows; it is narrowed to the parts that concern Excellence.

Can I get an alert when Excellence goes down?

Yes, without an account: enter your email on this page, confirm the link we send, and you get one email when Scaleway reports an incident that affects Excellence and one when it is over. There is also an RSS feed at https://upbutler.com/status/scaleway/feed.rss. Teams on UpButler can route the same alert to Slack, Teams or a webhook.

How can my agent or app check Excellence status?

Fetch https://upbutler.com/status/scaleway/excellence/status.agent.json: a small JSON document with a verdict (proceed, retry, fallback or pause) and retryAfterSec. No key is needed. The same answer is an MCP tool, upstream_status {"service":"scaleway","component":"excellence"}, on https://upbutler.com/mcp/public.

How do I know whether an outage is mine or Scaleway's?

Add "scaleway" to the dependencies of your UpButler workspace. When one of your monitors fails while Scaleway has an incident that began around the same time, your incident is tagged "likely upstream" with their incident linked, and your on-call agent is told not to change code.

Is Excellence down?

Excellence is having issues

Right now

Partly. [Support] Delays in ticket processing.

Last checked 45 s ago (2026-10-10 08:11 UTC) from status.scaleway.com · every 180s

For agents

proceed

Proceed, expect slow or flaky responses.

GET upbutler.com/status/scaleway/excellence/status.agent.json

MCP: upstream_status {"service":"scaleway","component":"excellence"}

Excellence is one of the components Scaleway reports on its status page. European cloud: instances, serverless, object storage and generative APIs.

Part of Scaleway status.

What Scaleway says

Degraded· 2 open incidents

Taken as is from Scaleway's own status page API. Incident titles and component names below are theirs. Narrowed to what concerns Excellence.

Open status.scaleway.com

What UpButler measured

There is no keyless endpoint of Scaleway that says anything useful, so UpButler does not probe it. To check your own Scaleway account, add a monitor with your key: it is yours alone and catches what a shared probe cannot.

Open at Scaleway for Excellence

[Support] Delays in ticket processingidentified · impact minor
Since 2026-10-08 16:35 UTC · Excellence
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests a…
[Support] Call Handling Delaysidentified · impact minor
Since 2026-10-08 16:27 UTC · Excellence
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci…

Text written by Scaleway, shown unchanged.

Excellence: what Scaleway lists

1 of 1 not operational

Miscellaneous

ExcellenceDegraded

Excellence incidents, last 90 days

2026-07-13: no record
2026-07-14: no record
2026-07-15: no record
2026-07-16: no record
2026-07-17: no record
2026-07-18: no record
2026-07-19: no record
2026-07-20: no record
2026-07-21: no record
2026-07-22: no record
2026-07-23: no record
2026-07-24: no record
2026-07-25: no record
2026-07-26: no record
2026-07-27: no record
2026-07-28: no record
2026-07-29: no record
2026-07-30: no record
2026-07-31: no record
2026-08-01: no record
2026-08-02: no record
2026-08-03: no record
2026-08-04: no record
2026-08-05: no record
2026-08-06: no record
2026-08-07: no record
2026-08-08: no record
2026-08-09: no record
2026-08-10: no record
2026-08-11: no record
2026-08-12: no record
2026-08-13: no record
2026-08-14: no record
2026-08-15: no record
2026-08-16: no record
2026-08-17: no record
2026-08-18: no record
2026-08-19: no record
2026-08-20: no record
2026-08-21: no record
2026-08-22: no record
2026-08-23: no record
2026-08-24: no record
2026-08-25: no record
2026-08-26: no record
2026-08-27: no record
2026-08-28: no record
2026-08-29: no record
2026-08-30: no record
2026-08-31: no record
2026-09-01: no record
2026-09-02: no record
2026-09-03: no record
2026-09-04: no record
2026-09-05: no record
2026-09-06: no record
2026-09-07: no record
2026-09-08: no record
2026-09-09: no record
2026-09-10: no record
2026-09-11: no record
2026-09-12: no record
2026-09-13: no record
2026-09-14: no record
2026-09-15: no record
2026-09-16: no record
2026-09-17: no record
2026-09-18: no record
2026-09-19: no record
2026-09-20: no record
2026-09-21: no record
2026-09-22: no record
2026-09-23: no record
2026-09-24: no record
2026-09-25: no record
2026-09-26: no record
2026-09-27: no record
2026-09-28: no record
2026-09-29: no record
2026-09-30: no record
2026-10-01: no record
2026-10-02: no record
2026-10-03: no record
2026-10-04: no record
2026-10-05: no record
2026-10-06: minor incident
2026-10-07: minor incident
2026-10-08: minor incident
2026-10-09: minor incident
2026-10-10: minor incident

2026-07-135 of 5 days with an incidenttoday

Each bar is a day, coloured by the worst incident Scaleway reported for Excellence. It is their incident record, not a measurement of uptime.

Incidents: 1; 0 major or critical
Typical time to resolve: —; median, needs 3 incidents
Nine in ten within: —; 90th percentile
Longest: 46 h; record since 2026-10-06

Started (UTC)	Incident	Impact	Lasted
2026-10-06 10:01	[Support] Call Handling Delays	minor	46 h

Get alerted when Excellence goes down

No account. One email when Scaleway reports an incident that affects Excellence, one when it is over. You confirm the address first, and every email has a one-click unsubscribe.

Or follow the RSS feed. On UpButler? Add Scaleway as a dependency to route it to Slack, Teams or a webhook.

Status badge

Show Excellence's current status in a README or an internal wiki. It updates by itself.

[![Excellence status](https://upbutler.com/status/scaleway/badge.svg?component=excellence)](https://upbutler.com/status/scaleway/excellence)

Tell your outage from Scaleway's

Declare that your project depends on Excellence. When one of your monitors fails while Scaleway has an incident that began around the same time, UpButler tags your incident "likely upstream" with their incident linked, says so in the alert and the AI report, and tells your on-call agent not to change code.

npx upbutler init finds the dependency from your env var names and packages. The catalog, dependencies and upstream-aware incidents are on every plan, including Free.

Start free How it works

upbutler.yaml

# upbutler.yaml
dependencies:
  - service: scaleway
    components: ["Excellence"]

Ask before you retry

curl -s https://upbutler.com/status/scaleway/excellence/status.agent.json

status.agent.json (live)

{
  "schema": "upbutler.upstream-status/v1",
  "service": "scaleway",
  "component": {
    "slug": "excellence",
    "name": "Excellence"
  },
  "verdict": "proceed",
  "status": "degraded",
  "reason": "[Support] Delays in ticket processing",
  "retryAfterSec": null,
  "incident": {
    "title": "[Support] Delays in ticket processing",
    "url": "https://status.scaleway.com/incidents/3mdrw07fz4sk"
  },
  "probe": null
}

Questions

Is Excellence down right now?: Partly. As of 2026-10-10 08:11 UTC, Excellence is having issues, with an open incident: "[Support] Delays in ticket processing". This page reads the status again every 3 minutes.
Where does this status come from?: From Scaleway's own status page API at https://status.scaleway.com. UpButler reads it once for everyone (not once per visitor) every 3 minutes with conditional requests, and shows it unchanged: incident titles and component names are Scaleway's words. Their page covers more than this page shows; it is narrowed to the parts that concern Excellence.
Can I get an alert when Excellence goes down?: Yes, without an account: enter your email on this page, confirm the link we send, and you get one email when Scaleway reports an incident that affects Excellence and one when it is over. There is also an RSS feed at https://upbutler.com/status/scaleway/feed.rss. Teams on UpButler can route the same alert to Slack, Teams or a webhook.
How can my agent or app check Excellence status?: Fetch https://upbutler.com/status/scaleway/excellence/status.agent.json: a small JSON document with a verdict (proceed, retry, fallback or pause) and retryAfterSec. No key is needed. The same answer is an MCP tool, upstream_status {"service":"scaleway","component":"excellence"}, on https://upbutler.com/mcp/public.
How do I know whether an outage is mine or Scaleway's?: Add "scaleway" to the dependencies of your UpButler workspace. When one of your monitors fails while Scaleway has an incident that began around the same time, your incident is tagged "likely upstream" with their incident linked, and your on-call agent is told not to change code.

Also check

UpButler is not affiliated with Scaleway. Status and incident text belong to Scaleway and are read from their public status source; the probe result is UpButler's own measurement.